IEEE

Call Center Customer Sentiment Analysis Using ML and NLP

Abstract: In the contemporary digital era, call centers have significantly incorporated automation through callbots, but they often lack an essential aspect of customer service: empathy. This paper ...
IEEE

Automating High Performance Computing Account Provisioning Using Python to Invoke Linux User Management Commands in an On-Premise Environment

Abstract: High-Performance Computing (HPC) enables the efficient execution of computationally intensive tasks. However, the current HPC resource propagation process relies on manual configuration, ...
InfoQ

ASP.NET Core in .NET 11 Preview 1 Brings New Blazor Components, Improved Navigation, and WebAssembly

Microsoft has released ASP.NET Core in .NET 11 Preview 1, introducing new Blazor components like EnvironmentBoundary, Label, and DisplayName, along with relative URI navigation, QuickGrid row click ...
CIO

AI’s energy wake-up call

For the last couple of years, enterprises have doubled and tripled down on investments in AI-related initiatives. The board-level leadership at the Global 1000 enterprises has high expectations of the ...
Hindustan Times

Will invoke hate crime offences in 2021 case: UP govt tells SC

Nearly five years Delhi man alleged that he was tortured, abused, and humiliated over his Muslim identity, the Uttar Pradesh government on Monday agreed to invoke hate crime offences against the ...