Check City says a massive data breach exposed Social Security numbers, driver’s license details, and financial account ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

State Farm announced a $5 billion dividend for its car insurance members. Customers can expect to receive refunds of $100 on average, though State Farm says the amount will vary by state and by the ...

About two-thirds of consumers say they believe brands value new customers more than existing ones, according to a survey released Friday by email marketing platform GetResponse. That share rises to ...

"We learned that 60% of our core users are over $100,000 a year in average household income," Chipotle's CEO said. Electric Egg Ltd. - stock.adobe.com Chipotle is turning its focus on higher-income ...

In April 2025, Comcast President Mike Cavanagh bemoaned that the company’s cable broadband division was “not winning in the marketplace” amid increased competition from fiber and fixed wireless ...

“More Customers Gripe About Service” (Personal Journal, Dec. 2) reflects a common feeling. The industry’s growing reliance on chatbots is often presented as part of the solution. In my work as a ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. Launched in 2015 as one of a wave of challengers taking on the ...

When banks issue their defrauded customers refunds and successfully identify the perpetrators, fraud victims are 60% more likely to stick with their bank than customers that didn’t experience any ...

Lower-income consumers aren’t finding much value at fast food restaurants these days. Traffic dropped “nearly double digits” industry-wide among this demographic, chief executive Christopher ...

Chipotle said younger and lower-earning customers are patronizing its restaurants less than they used to. CEO Scott Boatwright said they're bogged down by unemployment, student loans, and slow wage ...