This follows a wave of scam emails reported in late February, where fraudsters were impersonating the SSA. The messages ...

Aircall delivers intuitive cloud VoIP for sales and support teams, featuring seamless CRM integrations, AI tools, power dialing, and robust analytics to streamline communication ...

Social Security continues to face staffing and customer service issues. The problem could get worse before it gets better.

Telehealth firm reports unauthorized access to customer data affecting limited individuals and offers credit monitoring services.

Social Security delays are rising as staffing cuts strain the system. Learn why service is worsening—and get practical tips ...

These problems are likely the result of a series of changes to SSA’s customer service processes that began soon after Donald ...

President Donald Trump came into office with a vow not to cut Social Security benefits. The President has largely followed ...

Indianapolis International Airport will soon join the 60-plus U.S. airports that offer Clear+ biometric identification at their security checkpoints.

It touts the cleanest restrooms in America and a brisket sandwich that built a cult following, but Buc-ee's received the worst possible grade from the Better Business Bureau (BBB). The BBB recently ...

The Social Security Administration this weekend rolled out a new streamlined approach to customer service and its processing of disability payments, aimed at reducing the time it takes to determine ...

(NEXSTAR) – The Social Security Administration (SSA) is rolling out a major change to the way it handles customer service. Instead of relying on local field offices, the Administration is moving to a ...