Bill McDermott, the boss of $123 billion software giant ServiceNow, says it’s going to be hard for Gen Z workers to ...

ServiceNow experts and customers highlight why acting at pace, deploying cross-system AI agents and governance are key in AI ...

ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI ...

ServiceNow CEO Bill McDermott said AI could push the unemployment rate among recent college grads into the mid-30% range ...

Christine Horton attended ServiceNow’s London AI Summit for CRN UK this week to report on her top takeaways on the new launches, the vendor’s strategy on AI governance and what MSPs make of its AI cap ...

Visa is using AI agents to streamline payment disputes, while Mastercard launched "digital executives" for small businesses.

Last fall, during a briefing, White House press secretary Karoline Leavitt told reporters, “When it comes to pardons, the White House takes them with the utmost seriousness.” Donald Trump’s top ...

This session builds on Session 1 and will review case studies of two problem projects that need an injection of capable project management to untangle well intended efforts that went astray and put ...

ServiceNow offers AI chatbots for some of the largest corporations and has an impressive 97% renewal rate. The company makes almost all of its revenue from annual subscriptions and continues to sign ...

Forbes contributors publish independent expert analyses and insights. Tony Bradley covers the intersection of tech and entertainment. In recent years, the security industry has treated visibility as ...

“ServiceNow CMDB is a central source of truth for IT assets, relationships and dependencies, improving data sharing across enterprises and accelerating business transformation,” said Mark Ralls, ...