ServiceNow's AI tools, developed internally under Kellie Romack, aim to boost IT services. The company noted more than 240 AI uses by December 2025.

Project SnowWork targets tasks like forecasts, churn analysis, and reports without data‑team intervention, but analysts caution that trust, pricing, and platform competition will shape adoption.

Edge came over to the UK five years ago and now has three office schemes underway in the capital. But it wants more, the firm tells ...

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...

Have you ever felt like your productivity hits a wall, even with all the features Google Workspace offers? You’re not alone. Below Tom from ICOR walks through how the platform, while powerful, still ...

ServiceNow reported quarterly earnings that beat expectations. The results weren't enough to quell concerns about slowing growth amid the company's acquisition spree. For the fourth quarter, ...

ServiceNow signed a three-year deal with OpenAI to use its intelligence models to offer AI agents to customers. ServiceNow will add OpenAI's GPT-5.2 into its enterprise platform. ServiceNow is in the ...

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor accounts with admin roles. Many software and SaaS companies are building AI ...

Authentication issues in ServiceNow potentially opened the door for arbitrary attackers to gain full control over the entire platform and access to the various systems connected to it. ServiceNow is a ...

To use the new Virtual Workspaces settings on your Windows 11 PC, press Win + I to open the Settings app. This is where Microsoft is gradually moving advanced system options that were earlier hidden ...

ServiceNow Inc. Chief Executive Officer Bill McDermott extended his contract to remain with the software provider through at least the end of 2030. McDermott, 64, was named CEO in November 2019 after ...