Abstract: Efficient ticket management systems are crucial for streamlining customer support workflows in organizations handling large volumes of queries across multiple channels. This paper proposes ...

Help desk automation is a billion-dollar industry, and one of the most likely to be disrupted by tech built upon AI. Major players like Zendesk, ServiceNow, and Freshworks currently dominate the space ...

The Alumni Management System project in PHP is an advanced initiative designed to help university management efficiently manage alumni records. The aim of this project is to create an online dashboard ...

Abstract: A reliable energy management strategy (EMS) incorporating vehicle connectivity technology is of great importance for the performance enhancement of fuel cell electric vehicles (FCEVs). Cloud ...

This project is a Task Dependency Management System developed using Django and Django REST Framework. The system allows tasks to depend on other tasks, automatically updates task statuses based on ...