Navigate to the TV’s settings menu to manually pair or unpair the remote with the set-top box. If the notice persists, perform a factory reset on the set-top box to clear any software glitches.

Here are some extra tips for ordering your free Verizon Fios set-top box upgrade: Ensure that you are eligible for the upgrade. Verizon Fios customers qualify for a free set-top box upgrade if they have …

Customer: When I turn on the set-top box, TV, and speaker, I occasionally only get audio on the TV with no video. Unplugging the set-top box and plugging it back in always resolves this issue, but it recurs …

Feb 23, 2024 · Hello @SMaldo, Thank you for taking the time to visit our official Xfinity Community Forums support page. I am glad to hear you were able to successfully unpair and re-pair the Xfinity …

Feb 3, 2024 · X1 set top box blinking green I've gone thru all the troubleshooting, even left it unplugged at one point for over an hour. It gets to the screen where it says a software update is in progress, but …

Sep 10, 2024 · Just keep getting a message that the “set top box” does not support this whenever I try to pause, rewind or fast forward love tv.

Jan 5, 2025 · TV Set Top Box Ethernet Connection Issues with External Router To ask my question I need to first describe my home configuration and the reason it is configured as it is. About a year ago …

May 28, 2024 · Set top box restarting repeatedly My Set top box has been downloading software and restarting for the 45 minutes.

I noticed that the box for the TV has a red light blinking beside the other green light and I can't get the TV on. I

May 7, 2020 · It seems to be a common issue with Xfinity Set top boxes. Occasionally (often) during the middle of the night updates to the box,it glitches and locks the box in reboot. It has happened here …